Funky Nut Company Terms and Conditions

Delivery Schedule

We aim to deliver your order as soon as possible. Orders received by 11am for delivery on the UK mainland should arrive two business days later by carrier or Royal Mail.

Limitations

We will only send goods to an address on the UK mainland where there must be someone available to receive and sign for it.

We use carriers and Royal Mail to deliver your order. We will ask for your delivery to be made “before the close of work” which usually means 5:30pm on the nominated day. We are unable to specify or guarantee a delivery time. We will not be able to offer delivery on a Saturday, Sunday or Bank Holiday / Public Holiday.

Costs

UK Mainland orders which total £50.00 or more and are received online will be delivered free of charge*.

Orders which do not reach the above values will attract a charge of £7.50

You must know that.

You agree to inform us within three working days after the nominated delivery day of any complaint, damage or mispicked item. We will endeavour to rectify the problem as efficiently as we can.

Please e-mail julian@funkynutco.com or telephone 07825 868675

We must receive, via the delivery service, a signature for the delivery from a responsible adult.

We endeavour to achieve your 100% satisfaction. If for any reason you do not feel totally satisfied with your products or the service you have received from us, we need to know. Please e-mail julian@funkynutco.com or telephone 07825 868675

On ambient products, we offer a seven-day cancellation period after you have received your order. If you wish to take advantage of this please e-mail julian@funkynutco.com or telephone 07825 868675 and we will arrange collection of the order. A refund to your credit card will be made upon the successful return of the order. If the reason for the cancellation is anything but damaged, faulty or incorrect products you will be liable for the return cost. This can be as much as four times the original delivery cost.

If you wish to cancel your order before despatch please julian@funkynutco.com or telephone 07825 868675 and we will stop the order process and if already charged to your credit card will issue a complete refund.

Out of Stock Situation

If we are out of stock and unable to fulfil your entire order we will contact you to verify if you require a substitute or a deduction on your invoice. We can always hold your order until we obtain more stock, or we can process the order without the out of stock item. Whichever you choose the minimum value for free delivery will be the final price of the order which must fit into the categories above.

VAT

All prices shown are inclusive of VAT at the rate in force on the date of order for the products that are applicable for VAT.

Credit Card Security

If you do not wish to place your credit card details on the Internet, we will be happy to take them over the telephone 07825 868675 or by post. These will be disposed of responsibly once we have processed the order.

Age Restrictions

We will only process orders from customers who are eighteen years or over. This is for reasons of Licensing of Alcohol and Credit Card use.

By placing an order with funkynutco.com you confirm that you are eighteen years or over.

Privacy & Data Protection Policy

Your personal details are very precious to us and we will never share them with an outside party or agent who is not directly related to your goods being paid for and delivered to you. We will collect personal information when you register with funkynutco.com. This information is used to enable us to process and deliver your order. By registering your details on our website you consent to funkynutco.com maintaining, recording, holding and using personal data we collect about you. Information can also be collected to allow funkynutco.com to send you newsletters and offers, which we feel, would be of particular interest to you. If you prefer not to receive our newsletter or our own targeted offers please e-mail julian@funkynutco.com or telephone us on 07825 868675.

In addition, funkynutco.com will use the information held to make offers based on your preferences, such as dietary restrictions, preference of wine, new product availability etc. This information may be shared with companies within the funkynutco.com group of companies and may be combined with data about you from other companies (E.g. our bankers). If you do not wish for your information to be shared please e-mail julian@funkynutco.com or telephone on 07825 868675.

Disclaimer

funkynutco.com has taken every effort to ensure that the information on this web-site is correct, accurate and up to date. However, funkynutco.com takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date. Neither shall we be held liable to any individual or business for any damage or loss which may occur from the use of any matter contained on this web-site.

All text and graphics on this web-site, unless specified, are directed solely at those who access the web-site from the UK mainland. We make no representation nor will we be held liable for any action placed upon the web-site, in any form, by anyone, from other locations.

funkynutco.com assumes no responsibility whatsoever for any links to the Internet or third party websites from this website. Once you activate these links we will not be responsible or liable for the content of any other website on the Internet, which you may visit from this site.

funkynutco.com also prohibits all persons from providing hypertext or other links to our web-site (other than our home page) from their web-site or from a third party’s website without our prior written consent.

Who you are dealing with

Funky Nut Company
Unit 124 Woodside Business Park
Birkenhead
CH41 1EP

Telephone: +44 (0) 151 647 8143
E-mail: julian@funkynutco.com

Managing Director : J. Campbell
Registered in England Number 08983392